Refund Policy

Thank you for shopping with HomeCareGismo! We aim to provide you with the best shopping experience and ensure your orders arrive safely and on time.

Processing Time

• All orders are processed within 1–3 business days.

• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

• United States & Canada: 7–15 business days

• United Kingdom & Europe: 10–20 business days

• Australia & New Zealand: 10–20 business days

• Rest of the World: 15–30 business days

(Shipping times may vary depending on your location and the availability of the product.)

Shipping Costs

• We offer FREE standard shipping on all orders.

• Express shipping may be available at checkout for an additional fee.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email. Please allow up to 5 days for tracking information to update.

Delays & Customs

• International orders may be subject to customs fees or delays, which are outside of our control.

• We are not responsible for lost, stolen, or delayed packages caused by the courier.

Questions?

If you have any questions about your order or shipping, please contact us at support@homecaregismo.com.